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Terms & Conditions in your Travel to Peru
Reservations and reconfirmations
Reservations and reconfirmations will be addressed by e-mail to postmaster@turismoinkaiko.net This e-mail address is being protected from spambots. You need JavaScript enabled to view it or faxed to our headquarter office in Lima: 51-1-4951283 or 51-1-4452532
with all necessary information: full names, age of children if any, arrival and departure flight numbers and services requested specifying lodging category. Answers will be sent within 24/48 hours and quotes offered shall not represent a confirmation of services unless otherwise specified.
Accommodations.
Will be provided according to requested unless due to unforeseen circumstances TURISMO INKAIKO considers necessary to change a hotel by another of the same category. Usual hotels policy are to request a non-refundable one night deposit 30 days prior to the usage of the rooms in case of groups, and 15 days in individuals.
Airplane Tickets
The prices of tickets are subject to changes without previous notice until they have been issued. Prices include charges for payment by credit card. Flight schedules are subject to change by the airline companies up until the day of your flight. Some restrictions apply, including (but not limited to) the fact that lost tickets will not be reimbursed, and they are also subject to limitations by the airlines themselves, penalties and/or specific conditions regarding the agreed price.
Payments
Full payment is required prior to the arrival of the customers, unless otherwise agreed. TURISMO INKAIKO will send a pro-forma invoice immediately after reconfirmation of services. Personal checks are not accepted.
Instructions for payments
Credit Cards
With Visa or MasterCard, using the MOTO (Money Transfer Order) system. Credit Card payments require that you print out and fill in the following form, faxing it to us at 51-1-4452532, together with photocopies of your passport and credit card (both sides).
Bank Transfer
Please make the transfer to the order of Hilda de Delgado at our Miami Bank.
Bank Citybank International
Address 201 South Biscayne Blvd.
Miami, 33131 USA
Account # 3 1 0 6 2 2 1 3 2 4
ABA # 2 6 6 0 8 6 5 5 4
Swift Code c i t i u s 3 3
Beneficiary Hilda de Delgado
Please make the transfer to the order of Turismo
Inkaiko S.R.L. at our Lima, Peru Bank.
Banco Banco de Crédito del Perú - BCP
Dirección Calle Juan de Arona y Rivera Navarrete s/n – San Isidro, Lima – PERU
# Cuenta 193 – 0667140 - 1 - 97
Swift Code B C P L P E P L
Beneficiario TURISMO INKAIKO SRL
Cancellation and Refunds
- Notifications of cancellations and requests for reimbursements should be made in writing and include all pertinent information, and they will all receive immediate attention by us.
- If a notification of cancellation is received until and including 35 days before the estimated date of arrival in South America, the full deposit made for the trip is reimbursed after discounting administrative costs.
- If a notification of cancellation is received 34-16 days before the estimated date of arrival in South America, the reimbursement is subject to a penalty of 30% of the total cost.
- No reimbursement will be made if the notification of cancellation is received 15 or less days before the estimated date of arrival in your destination in South America, or in the case of a no-show by passenger(s) or for cancellations made during the trip itself.
- Some services may be interrupted or cancelled due to climate conditions, reasons of force majeure, acts of God, riots, etc., or others beyond the control of the hotels, airlines, other suppliers or Turismo Inkaiko or its associates. No reimbursements will be made as a result of such interruptions or cancellations beyond our control.
Liability
In all travel arrangements Turismo Inkaiko S.R.L. acts on behalf of and to the order of our customers, organizing on their behalf and name the transport means, lodgings or other required tourist services, and we can thus not assume any responsibility for cases of accidents, losses, delays or interferences for reasons of force majors or other acts that do not involve our responsibility, specially regarding programmed and schedules.
IMPORTANT!
Our company will not be liable for any illness, pregnancy or physical or mental incapacity, which may put in danger the health or integrity of any passenger or third parties during the carrying out of the contracted tour or that may imply any limitation or impediment for our company to provide such tourist services. Thus, our company will NOT recognize any claim or refund due to any such abovementioned concept, including such cases where under normal conditions no such problem would arise. Furthermore, we request to be informed regarding any such limitation prior to the contracting of our services, in order to recommend services that will take into account any such existing impediments.
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